2818 Douglas Ave.

"Great communication and advice along the way"

"Great customer service, information sharing, and clear process"

"Excellent communication and willingness to explain each step of the process with me."

"More resolve to issues that were faced."

"Very simple process with the application and docusign. Everyone i spoke with was knowledgeable and very professional."

"Very communicative; able to use e-mail, web, and zoom to talk rather than phone"

"Fast Close"

"We were first time home buyers, and Graham was responsive and patient with us, and spent a great deal of time explaining every aspect of the loan approval process."

"Graham and his team did an exceptional job from start to finish. There were multiple underwriting reviews and follow ups, but the team was responsive, available to help and provide guidance throughout the experience. We will highly recommend Graham and his team to future clients."

"This is the second time I have used IC and Graham for mortgages and each time has been a pleasant, smooth, and fast process"

"Graham and all of his associates were so helpful and made a would-be stressful situation so much easier. They answered all my questions and gave factual and real advice."

"If this process would have delivered what I had asked for, $250K equity cash back. I believe it was probably in the too hard category, which is fine but that should have been communicated from the beginning. Not after it was too late to do anything else. As it is, I have to make other arrangements for the additional cash needed. Could have been handled much better."

"Graham worked with me from the beginning of the home buying process. He was very helpful in navigating all possible options for finding the perfect a mortgage for me. I really appreciate all the effort! Thanks!"

"Persistence. Responsiveness. Speed."

"Graham is a phenomenal loan officer! He is very professional, efficient, and a great communicator! He always made himself available to answer our questions and go over numbers. In this current crazy market we were VERY lucky to have Graham in our corner, because of him we were able to be competitive and close in 3 weeks! I would highly recommend him!"

"Graham and team we're very organized and made things easy and straight forward. Thanks for everything!"

"Very smooth and straight forward process. Thanks for everything."

"It all worked out!"

"Very supportive. Quick turnaround."

"Smooth process. excellent communications."

"Great communication and prompt responses throughout the process."

"Top notch experience"

"Graham abs his team were extremely Patient abs told me exactly what I needed to do and when. They had regularly scheduled update calls with me and i never felt like I didn’t know what was going on or where we were in the process."

"Efficient smooth knowledgeable professionals"

"The financial requirements disclosure felt detailed to the point of being invasive to my personal life. I understand that some of these things are hard and fast requirements but I felt that there could have been better communication about how and why these materials were provided."

"Graham and his staff were very responsive and could answer questions whenever we needed them answered. They also made possible financing that is an excellent fit for us for the long term."

"I appreciate the frequent communication with Graham and his staff. It made the whole process easy and clear."

"Graham is very professional but at the same time he makes you feel like your talking to a long time friend. Easy to do business with him, great advisor."

"Was able to contact staff and receive answers quickly. Had sense that they cared about my business and wanted to help make things easy."

"The amazing service of Mr. Pruitt"

"I was made to feel comfortable all along with the process and my questions were always answered and quickly. Graham and the team were also very flexible with my travel schedule and communication etc."

"You entire team, top to bottom, was so helpful in this process and we can't tell you how much we appreciate it. Thank you!!"

"Everyone was friendly, accessible, and easy to work with. We appreciated everyone’s willingness to walk us through our questions."

"Very smooth transition with all your team ."

"Right from the application stage to finalizing the loan I have been getting regular updates at each stage of the process. Very courteous and understanding displayed in the whole process."

"My husband and I felt very well-informed throughout the entire process. Everything was explained to us from the very beginning including all necessary steps to expect throughout the process and the status of our application. It was extremely convenient using the app to compete our required tasks, and I never had an issue contacting any member of Graham's team for assistance if I had any questions. All emails were responded to promptly, and Graham's team worked very well with our agent and title company."

"Timely responses yo questions"

"Friendly and great communication, made the processes easy!"

"Thank you for the service and on-going communication, particularly Siham who went beyond the call of duty to meet the deadline. Thank you, Kamel"

"Quick response to our many questions."

"Graham and Elyssa were tremendous in the pre-approval and mortgage process. They helped problem solve when needed, supported me along my journey as I purchased without an agent, and were able to bring us to closing in 30 days. I will recommend Graham and his team to everyone I know (I already have started!! :)). Thank you so very much, Graham and Elyssa. I am so grateful for your guidance, help, support, and push to closing. Best, Samantha"

"Met my aggressive schedule and closed without issue."

"Frequent communication- though it would have been helpful if the necessary form of documents was communicated the first time they were requested i.e. pdf vs screenshot"

"Very communicative"

"Graham and his team helped our mutual client qualify with competitive rates and provided World-Class Service!"

"Good communication from the team. I also liked the portal and app that was used to check loan status and upload documents. And most importantly, the loan was approved on time for closing. No delays or stress about the date of closing."

"Responsive, quick, understanding service!"

"Graham and team supported us every step of the way! They always made time to answer questions that we had to help make our home purchase decision."

"Graham did a great job communicating the home buying process to us first time home buyers. He and his team were able to help us close in 3 weeks!"

"Excellent experience…."

"Graham is a thorough professional, highly knowledgeable, dependable and a very pleasant personality. He was with us throughout the process, until we closed. He gave us timely advice, excellent analytics and multiple options for all our financial challenges. We would like to thank him and wishing him only the best !! I am happy to refer him to my friends and contacts."

"Graham was knowledgeable and a good advisor right from day one and he was always just en email or phone call away. He was always available and ready with answers for all our questions. He gave us many options for lending that are advantageous for us. He stayed with us from day one of our home hunt till the very last day of signing the contract. Couldn’t have asked for a better person to work with us on our home loan. Many thanks to you, Graham. Really appreciate all you did ! Good luck to you!"

"Graham was easy to talk to and didn't give us the runaround/vague answers. We switched lenders to Intercoastal because Graham answered our questions directly and made us feel more comfortable. At the very end, his team was exceptionally fast with their underwriting process and our final rates & closing costs were better than we would have gotten with the original lender. (I've already recommended Graham and his team to a friend.)"

"Graham was helpful and quick to respond in a very challenging time for a buyer. He was available to answer questions and gave us several loan options to choose from. We will definitely use him again if the opportunity comes up."

"Graham and his team assured us they could get the job done quickly and professionally, which gave us the confidence to switch lenders to Intercoastal. Their team did a great job and finished the work ahead of schedule. Buying a home is stressful, but Graham helped assuage our fears through regular communication. Overall, our experience was a big success."

"Graham was super responsive throughout a very lengthy home search and home buying process."

"Buying a house when so many processes change due to COVID Graham was very accommodating to our requests to keep it a personal experience. We had alot of work and pre-scheduled trips and him and his team worked to make sure everything got done. We are excited for this next chapter!"

"Communication and the explanations that were given during each phase."

"Graham was very responsive to our many questions buying our first home. He was very helpful every step of the way and helped us to use our VA Loan with no issues and we were able to close sooner than other lenders were. We would definitely recommend Graham if you are looking for someone to get everything done correctly, on time and with excellent service."

"Very very responsive. within a couple hours of initial inquiry, graham sent me some ideas and proposals."

"I was planning to use our credit union for my house, just like I did for my condo. My realtor suggested that I check with Graham, and this was the best decisions as I made. Graham and his team moved quickly and made this a very pleasant experience."

"I have been working for the World Bank Group for the past 10+ years. For my first condo, I used our credit union for the financing. For this house, I was planning to do the same, but then my realtor recommended using Graham. I was a bit hesitant at first, but now I can say that this was the best decision I made, as we had a very short closing target (less than 30 days after ratified contract). Graham & his team are true professionals, they had a great offer and moved quickly."

"I was planning to use our credit union for my house, just like I did for my condo. My realtor suggested that I check with Graham, and this was the best decisions as I made. Graham and his team moved quickly and made this a very pleasant experience."

"Great experience with Graham and his team at Intercoastal."

"Graham is the man! He was very knowledgeable in regards to the market, our buying requirements, and costs. We highly recommend Graham and his team. I will be recommending Graham to all of our friends and family! Thank you."

"Everything was so easy--excellent communication, and we're grateful to Graham for advocating for our behalf so that we could get our offer accepted!"

"We really appreciated the communication throughout the process!"

"Graham was incredible!!! We simply would not have been able to make the deal without his help. The entire process was seamless right down to closing. Everyone we spoke with was professional and knowledgeable. A huge thank you to Graham’s entire team for getting us into our new beautiful home."

"Graham is an expert who understands his clients. I am a first time home buyer. His patience with me while he explained, in detail, every aspect of the process was unexpected. I truly appreciated his approach. I would recommend him to anyone, first time buyer or last house owner."

"It was an absolute pleasure working with Graham on our latest settlement! He made the closing process a breeze, which is not easy to do(:"

"Graham's communication and custome service skills are Outstanding."

"Overall my experience was great but they need to provide their clients with a better Appraiser."

"Very helpful and informative. Communication was excellent and everything was explained so we understood everything in detail."

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"Graham and his team were a pleasure to work with. The timing for the closing was great. That said, the interest rate and lender fees could have been more competitive. Despite rates generally trending down, what they offered was average. Overall, the company was quick to act and provided good information, but I wasn’t thrilled with the deal we ended up with."

"Graham was a great guy , who helped us in every step of our House Closing process.He was communicative, helpful and supportive all through the process. I would definitely recommend him and his team for any prospective Buyers."

"Graham and his team worked very hard to make sure my wife and I knew what was occurring evry step of the way. The online app and the automated prompts and messages were very helpful. But the real people in the office made the difference, great group."

"I think we were treated with respect and felt like we were important as a client to Graham"

"Great experience during and after the transaction was completed! He kept me appraised of my home value after our transaction through a home bot, always available to answer my questions about market rates, changes in rates/policies, plus he is cheerful and knowledgeable. Highly recommend Graham Pruitt."

"Graham and his team are very professional and responsive. I recommend them without hesitation."

"Great experience E."

"I've already referred several people to Graham and our team. All our questions were answered, we locked in a competitive rate and closing happened exactly when we were told it would. Great experience!"

"-Excellent communication throughout the whole process of our loan application; -ease,clarity, and speed of getting loan approved; -excellent customer service to include his staff."

"Graham was very quick to respond to any questions and always willing to walk through the financials of different scenarios (down payment, PMI, different houses). He’s very knowledgeable and had answers to every question we had."

"Graham seemed to do a great job (he certainly worked to help me win the home I have now purchased), and the company as a whole did a decent enough job helping me keep on task, but there were a few moments where I would ask questions and felt like I was waiting for several days without answers."

"I got just what I needed in good time with good response and service"

"Great explanation of the options and process."

"Working with great people that made the loan process understandable and user friendly."

"Graham did a great job, rates and fees were very fair, communication was excellent and he had a great processing team."

"Graham was extremely professional and effective in helping me refinance my condo at a very low rate. I reached out to him during highly uncertain times and Graham was able to navigate through the choppy financial markets to lock me in at a better than expected rate. I would highly recommend Graham to anyone who is looking for a new loan or refi."

"Graham was extremely professional and effective in helping me refinance my condo at a very low rate. I reached out to him during highly uncertain times and Graham was able to navigate through the choppy financial markets to lock me in at a better than expected rate. I would highly recommend Graham to anyone who is looking for a new loan or refi."

"This is was my first time buying a home, and Graham was incredibly patient with me as I asked a ton of questions. When it came to the loan, he was incredibly detail oriented and timely! He was available whenever I needed him, which was key for me as I had a tight time frame. He was able also to get me a better rate than I thought I would. I'm forever grateful to Graham, and highly recommend him!"

"This is was my first time buying a home, and Graham was incredibly patient with me as I asked a ton of questions. When it came to the loan, he was incredibly detail oriented and timely! He was available whenever I needed him, which was key for me as I had a tight time frame. He was able also to get me a better rate than I thought I would. I'm forever grateful to Graham, and highly recommend him!"

"Graham was recommended by a close friend who worked with him to finance her DC condo - she had only great things to say and we're so happy we worked with Graham and his team. From the beginning, Graham was organized, thorough, professional and incredibly responsive, which was especially helpful since we were first-time home buyers. He was eager to help us every step of the way during our home buying process. If you have trouble understanding any part of the loan process, he will review it again patiently and answer any and all of your questions without judgement (even if you feel like it's a dumb question!) Graham was available after work hours and on weekends, when we were most free to connect given our jobs. He also designed an incredibly helpful spreadsheet for us that let us consider a variety of mortgage options, including comparing property tax differences for DC, Maryland, and Virginia. He advocated on our behalf to the selling agent when there were multiple bids on our property and his name carried weight with most local real estate agents we engaged with. We highly recommend Graham and would work with him again in an instant - he made the (very complicated) mortgage process feel easy, painless, clear, and straightforward. We highly recommend Graham, especially for first-time home buyers."

"Graham was recommended by a close friend who worked with him to finance her DC condo - she had only great things to say and we're so happy we worked with Graham and his team. From the beginning, Graham was organized, thorough, professional and incredibly responsive, which was especially helpful since we were first-time home buyers. He was eager to help us every step of the way during our home buying process. If you have trouble understanding any part of the loan process, he will review it again patiently and answer any and all of your questions without judgement (even if you feel like it's a dumb question!) Graham was available after work hours and on weekends, when we were most free to connect given our jobs. He also designed an incredibly helpful spreadsheet for us that let us consider a variety of mortgage options, including comparing property tax differences for DC, Maryland, and Virginia. He advocated on our behalf to the selling agent when there were multiple bids on our property and his name carried weight with most local real estate agents we engaged with. We highly recommend Graham and would work with him again in an instant - he made the (very complicated) mortgage process feel easy, painless, clear, and straightforward. We highly recommend Graham, especially for first-time home buyers."

"Graham was great to work with and answered all my questions. As a first time buyer it was a big step and Graham's Initial presentation of the loan type/ breakdowns was fantastic. If we ever need mortgage services again we will definitely get our business again."

"Mr. Pruitt professionalism helped me get through my first home purchase. He was easy to talk to, answered all my questions (no matter how simplistic they may have been). His actions helped eased my anxiety during the purchase procedure. I wouldn't definitely refer him to any loved ones who is currently searching for a lender."

"Everyone says the process of buying a home is daunting and difficult but Graham made it so much easier! I can't say enough that's wonderful. Great person, true professional, and a pleasant experience."

"Mr. Pruitt professionalism helped me get through my first home purchase. He was easy to talk to, answered all my questions (no matter how simplistic they may have been). His actions helped eased my anxiety during the purchase procedure. I wouldn't definitely refer him to any loved ones who is currently searching for a lender."

"Everyone says the process of buying a home is daunting and difficult but Graham made it so much easier! I can't say enough that's wonderful. Great person, true professional, and a pleasant experience."

"Graham was great to work with and answered all my questions. As a first time buyer it was a big step and Graham's Initial presentation of the loan type/ breakdowns was fantastic. If we ever need mortgage services again we will definitely get our business again."

"Graham is very professional, knowledgeable and committed to providing high quality service, advice and very competitive rates. It was great to have Graham on our side for the purchase of our dream house. Highly recommend him."

"We were first time home buyers purchasing a condo on a property that has >35% commercial space, typically this would disqualify the property from a conventional loan. Graham worked with us to ensure we were eligible for a conventional loan and offered the lowest rate in the market. Additionally, with the seller was looking for a very quick close, graham and his team helped us get from offer to close in 28 days. He always made himself available and was very helpful in walking us through the process for the first time."

"Graham is very professional, knowledgeable and committed to providing high quality service, advice and very competitive rates. It was great to have Graham on our side for the purchase of our dream house. Highly recommend him."

"We were first time home buyers purchasing a condo on a property that has >35% commercial space, typically this would disqualify the property from a conventional loan. Graham worked with us to ensure we were eligible for a conventional loan and offered the lowest rate in the market. Additionally, with the seller was looking for a very quick close, graham and his team helped us get from offer to close in 28 days. He always made himself available and was very helpful in walking us through the process for the first time."

"Graham helped us buy our first property in Washington DC and I can't recommend his services enough. He is smart, knowledgeable and motivated. When the seller's agent threw us a curve ball he went above and beyond to keep closing on track. Looking forward to working with him again!"

"We used Graham after a recommendation from our realtor. Up until this point we were stuck with our fairly inflexible credit union. What a difference! Graham is knowledgeable, efficient and motivated. Graham really came through for us as closing approached and kept it on course. Looking forward to working with him again soon!"

"Graham was incredible to work with! He was extremely helpful, taking us through the entire process with professional, informative information to make our experience as smooth as possible. He’s truly an asset to your company!"

"We used Graham after a recommendation from our realtor. Up until this point we were stuck with our fairly inflexible credit union. What a difference! Graham is knowledgeable, efficient and motivated. Graham really came through for us as closing approached and kept it on course. Looking forward to working with him again soon!"